Privacy Policy for www.davincis.gr

Last Updated: June 10, 2025

This Privacy Policy describes how DaVinci Restaurant & Apartments (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit and use our website, www.davincis.gr (the “Site”), and when you interact with our restaurant and apartment services.

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

1. Information We Collect

We may collect various types of information from and about users of our Site and services, including:

• Personal Identification Information:
  • Contact Information: Name, email address, phone number, postal address (when making reservations or inquiries).
  • Reservation Details: Dates of stay, number of guests, special requests, dietary restrictions (for restaurant bookings).
  • Payment Information: While we do not directly store credit card details on our servers, we may collect information related to your payment transaction (e.g., confirmation of payment, transaction ID) if you book directly through our site. Payment processing is typically handled by secure third-party payment gateways.
• Technical and Usage Data:
  • IP Address: Your internet protocol address.
  • Browser Type and Version: Information about the web browser you are using.
  • Operating System: Details about your computer or mobile device’s operating system.
  • Referring URLs: The website you came from to reach our Site.
  • Pages Visited: The specific pages you view on our Site.
  • Time and Date of Visit: When you access our Site.
  • Interaction Data: How you interact with our Site (e.g., clicks, scrolls, search queries).
  • Device Information: Information about the device you are using (e.g., device type, screen resolution).
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. For more details, please refer to our “Cookie Policy” section below.

2. How We Collect Your Information

We collect information through various methods, including:

• Direct Interactions: When you fill out forms on our Site (e.g., reservation requests, contact forms, newsletter sign-ups), communicate with us via email or phone, or make a booking in person.
• Automated Technologies: As you navigate through and interact with our Site, we may use automated data collection technologies to gather certain information about your equipment, Browse actions, and patterns.
• Third Parties: We may receive information about you from third-party booking platforms (e.g., Booking.com, Expedia) if you make reservations through them.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Manage Services:
  • Processing and confirming your restaurant reservations and apartment bookings.
  • Managing your stay and ensuring a comfortable experience.
  • Responding to your inquiries, requests, and feedback.
  • Providing customer support.
• To Improve Our Services:
  • Analyzing website usage to enhance user experience and site functionality.
  • Developing new services and features.
  • Troubleshooting and improving the performance of our Site.
• For Communication:
  • Sending booking confirmations, pre-arrival information, and post-stay follow-ups.
  • Sending newsletters and promotional offers (if you have opted in).
  • Notifying you about changes to our services or policies.
• For Legal and Security Purposes:
  • Complying with legal obligations and regulatory requirements.
  • Detecting, preventing, and addressing fraud and other illegal activities.
  • Protecting our rights, property, and safety, and that of our guests and employees.

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business and providing services (e.g., payment processors, IT support, website hosting, marketing services). These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
• Third-Party Booking Platforms: If you booked through a third-party platform, we may share necessary information with them to manage your reservation.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency request).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Data Security

We have implemented appropriate technical and organizational measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

• Using SSL/TLS encryption for data transmission on our Site.
• Regularly reviewing our security procedures.
• Restricting access to personal data to authorized personnel only.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Data Protection Rights

Depending on your location and applicable data protection laws (e.g., GDPR), you may have the following rights regarding your personal data:

• Right to Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data under certain conditions.
• Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Cookie Policy

Our Site uses “cookies” to enhance your experience. Cookies are small data files placed on your device. We use cookies for:

• Essential Website Functionality: To enable core functionality like navigating pages and accessing secure areas of the website. The website cannot function properly without these cookies.
• Analytics and Performance: To understand how visitors interact with the Site, track traffic sources, and improve the Site’s performance. This often involves anonymous data collection.
• Personalization: To remember your preferences and provide a more personalized experience.

You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

9. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or if you wish to exercise your data protection rights, please contact us:

DaVinci Restaurant & Apartments Haraki 85102 Rhodes, Greece Email: info@davincis.gr Phone: 2244051460 Website: www.davincis.gr